Trapdoor is stuck open.

There is a gap between the top and middle section of the stairs.

My problem is not here.


Trapdoor is stuck open.

If the trapdoor ever gets stuck open the most probable cause is that the arms have locked at the elbow. This is not serious and happens from time to time all you have to do is pull the arms towards you so they are free to bend again.  Top of page


 There is a gap between the top and middle section of the stairs.

If you notice a gap between the top and middle sections of the stairs this means the bottom stringer has been cut to the wrong length. You will need to recheck your measurements, as you may need to take a little more off the bottom section. But you should go through the operating instructions first to make sure you are using the Stira correctly. Top of page


My problem is not here.

If you cant find the answer to your question here fill out the form below. Top of page

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Stira

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Stira
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(found inside the trapdoor)


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Stira


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For information on buying a Stira go to www.stira.com

stira@stira.ie